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Email notification - descritpion



Iam trying to send email notification to assinged user after subtask of his issue is created.

I choose option adding it to workflow: 



Problem is, after I add  - {{ issue.fields.description }} , description is not send, because first creation of Subtask is with title (after that create) and next step is fill description.

You can see proces in video -

first step is creating issue and after that filling description and that's my problem.


Is there any option how to set up that email notification? 

I'am open to any solution.


2 answers

1 accepted

0 votes
Answer accepted
Liam Green Community Leader Dec 03, 2020

Hi @Patrik Bajer 

Welcome to the Community.

Have you thought about using Automation to achieve this?

If you're not familiar with it - let me know and I'll point you in the right direction.

Regards, Liam

Hi @Liam Green 

I will be glad, if you can help me with it :) 

We use some global automation for auto-assing but email recieve only owner of that rule? 

Liam Green Community Leader Dec 14, 2020

Hi @Patrik Bajer 

Apologies, I didn't see this reply.

You need to se up your Automation as follows:


The automation pages have more information on the process if needed:

Regards, Liam

@Liam Green 

Can you help me with that? :) 

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