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Email notification - descritpion

Hi,

 

Iam trying to send email notification to assinged user after subtask of his issue is created.

I choose option adding it to workflow: 

image.png

 

Problem is, after I add  - {{ issue.fields.description }} , description is not send, because first creation of Subtask is with title (after that create) and next step is fill description.

You can see proces in video - https://drive.google.com/file/d/1ERdEbzl5nfTXlYfP3lswyzI6bmXepysn/view

first step is creating issue and after that filling description and that's my problem.

 

Is there any option how to set up that email notification? 

I'am open to any solution.

 

2 answers

1 accepted

0 votes
Answer accepted
Liam Green Community Leader Dec 03, 2020

Hi @Patrik Bajer 

Welcome to the Community.

Have you thought about using Automation to achieve this?

If you're not familiar with it - let me know and I'll point you in the right direction.

Regards, Liam

Hi @Liam Green 

I will be glad, if you can help me with it :) 

We use some global automation for auto-assing but email recieve only owner of that rule? 

Liam Green Community Leader Dec 14, 2020

Hi @Patrik Bajer 

Apologies, I didn't see this reply.

You need to se up your Automation as follows:

image.png

The automation pages have more information on the process if needed:

https://community.atlassian.com/t5/Automation-articles/Jira-Automation-all-the-resources-you-need-in-one-page/ba-p/1388465

Regards, Liam

@Liam Green 

Can you help me with that? :) 

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