Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Email connection and older email not importing

Jody de Vries
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 12, 2024

Hi,

 

We moved out mail to office 356 and now are connecting jira to office via the azure connection. However older Email between disconnecting old one and connecting new one are not showing. In the documentation it states that if you remove the email (to other folder i presume) and add then unread to the inbox they should be processed. However i do not see this happening. New email are working fine.

Do you know a workaround?

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events