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Editing internal notification

Natálie March 12, 2021

Hello,

is there any way how can I edit the internal notification? I would like to add a priority to the email notification to the notification "Request assigned".

Thanks a lot

Cheers

Nataly

1 answer

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Juan Manuel Ibarra
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March 12, 2021

Hi, Natálie.

 

For the customer notifications you can do this: https://support.atlassian.com/jira-service-management-cloud/docs/edit-the-content-of-your-customer-notifications/ (Only for jira-service-management)

 

For the others I think it is not possible. https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/

 

There are add-ons like JMWE for jira cloud that allow you to configure 100% customized notifications

Boris Berenberg - Atlas Authority
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March 13, 2021

We will be releasing this functionality in Notification Assistant for Jira in the coming month.

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