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Dynamic Calendar in customer service requests

ldavis2
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February 23, 2024

When building a facilities service request form for customers, is there a way to make the request dates in the calendar more dynamic? We have a need for black out dates, limiting the number requests per date, having a 2 work day buffer, 2 week buffer for weekends and 1 month buffer for holidays. 

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Kris Dewachter
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February 26, 2024

Hi @ldavis2 ,

Welcome to the community.

As far as I know, there is no way to interfere in the behaviour of the date picker.

There is also no possibility in the Request form to check on date values.

I guess you could do some validation in an automation rule, but that only is possible after the ticket is created.

Best regards,

Kris

 

 

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