I added the Priority field in my request form but I am not able to see the same in the Customise Requests list. The customer wants to filter the requests based on Priority field.
Hello @deepti_sachdeva
If you want to customize and personalize which fields are visible on the request list and also prioritize them, you can try the app we created - Advanced Portal Reports.
There are so many other useful functionalities too, we'll be glad if you try it out (there is a 14-day free trial)
Cheers,
Hello @deepti_sachdeva
I don't believe it is possible for us to configure which fields are available in that list.
I did find a change request about adding Priority to that list. You should vote for it.
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