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Don't see priority field in the Customise Requests list

I added the Priority field in my request form but I am not able to see the same in the Customise Requests list. The customer wants to filter the requests based on Priority field.

customise.png

2 answers

Hello @deepti_sachdeva

If you want to customize and personalize which fields are visible on the request list and also prioritize them, you can try the app we created - Advanced Portal Reports.

There are so many other useful functionalities too, we'll be glad if you try it out (there is a 14-day free trial)

Cheers,

0 votes
Trudy Claspill Community Leader Dec 05, 2022

Hello @deepti_sachdeva 

I don't believe it is possible for us to configure which fields are available in that list.

I did find a change request about adding Priority to that list. You should vote for it.

https://jira.atlassian.com/browse/JSDCLOUD-5546

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