Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,465,146
Community Members
 
Community Events
176
Community Groups

Does anyone know how long customer accounts are stored?

Hi, 

I havent been able to find specific information on this - how long are the customer accounts stored if inactive? Say a customer logs on the portal once, how long before that account is automatically deleted if it is never used again?

 

Regards, 

Fredrik

1 answer

1 accepted

2 votes
Answer accepted
Dave Mathijs Community Leader Jan 23, 2023

Hi @Fredrik Thorsen welcome to the Atlassian Community!

The account itself is never deleted if not used, unless the e-mail address is no longer valid.

Access to the customer portal remains active as long as the account isn't removed as customer for that service project.

Thank you for a quick reply Dave!

Like Dave Mathijs likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events