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Does Email Domain added in Test Environment on cloud gets deleted after actual/production migration

Sonali Salve January 1, 2023

We have migrated JIRA software, Jira Service Desk and confluence on cloud in trial version.
Now we are testing it, and while trying to add Email domain it is asking as to add
some DNS records and values in Public DNS.
If we add it now, will these DNS values get changed when we will do our actual migration?
Because for actual production migration we are going to wipe out data on cloud for Fresh migration.
Or is it possible to keep this email domain settings and and clean up rest of the things?

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

Hi @Sonali Salve 

It's better to create a MOVE ticket on Atlassian's support and ask them directly that question. https://support.atlassian.com/contact

Sonali Salve January 2, 2023

Hi, Thanks for reply.

I already have created ticket there on 30-Dec-2022, waiting for reply.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

Nice! Can you please post the answer to your problem here, once you get an answer?

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