Does Eazy BI have drill down reports option for SLA reports ?

[Eman Alfaour]

Does Eazy BI have drill down reports option? and if yes does it support drill down for SLA reports as well  ?

[Joseph Chung Yin]

@Eman Alfaour -

Yes, EazyBI does have drill down reports configuration.  You can take a look at the following links by EazyBI vendor for additional information -

https://eazybi.com/blog/jira-service-management-slas-reporting-with-eazybi

https://eazybi.com/accounts/1001/dashboards/8347-sla-overview

https://eazybi.com/accounts/1001/dashboards/7128-sla-analysis

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.