Do i need to pay for portal only customer on Jira service Desk

[Dinonath Khan]

Is there any pricing required for customers using Jira Service Desk?

[Dan Breyen · Accepted solution]

Hi @Dinonath Khan welcome to the community!  Customers do not pay for JSM.  Pricing for JSM is determined by the number of people you have interacting with customers (agents).

Here's a link with pricing information: JSM pricing 

And a link that describes the roles: JSM User Roles 

Hope that helps.

[Dinonath Khan]

Thanks Dan! for infomation