Do I need Guard license for customer login on Azure AD?

Carper Par February 4, 2025

Hello,

My customers (users who will open issues on JIRA SM) will log on Azure AD. Do they need for each a Atlassian Guard license or Guard license is only necessary for user/agents (user that will resolve issues)?

Regards,

Carlos

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Kris Dewachter
Community Leader
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February 5, 2025

Hi @Carper Par ,

Welcome to the Atlassian Community.

I believe a "Guard" license is only needed for people with an Atlassian Account. So only for Users / Agents.

Customers don't require a Guard license.

Best regards,

Kris

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