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Distribution Email with JIRA ticket


Hi Jira team,


Is there a way to use a distribution email to have tickets get created from? For some reason under Channels it asks for a password and not just the email. Any help is greatly appreciated. Thank you!

2021-01-13 17_16_17-2021-01-13 16_41_23-MS - Partners Integration - Email - Service project - JIRA.png

1 answer

0 votes
Jack Brickey Community Leader Jan 13, 2021

You need to use a real email not a DL as that won’t work. 

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