Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Display my custom field edit.vm in jsd customer portal Edited

I'm trying to create an auto complete custom field and add it to my jsd customer portal, the  problem is that in my edit.vm file i have a <select></select> that work fine in the back-office but when i add the custom field to the customer portal, the custom field is displayed as a simple <input type="text"/> 

2 answers

0 votes
Andy Heinzer Atlassian Team May 07, 2018

I am afraid I'm not much help when it comes to modifying vm templates.  However have you see this KB? How to enable Autocomplete Renderer for Multi-Select Custom Field in JIRA

It provides you with steps you can follow in order to convert an existing muli-select field custom field in Jira into a field that allows for an auto-complete aspect.   I have followed this before and I know it can work with Jira, however I have not personally tested this with Service Desk. That said I still believe this can work in a customer portal that Service Desk provides.

0 votes

@sTaryousdid you find any solution?

@Vladimir Rusnak Yes we had to adjust the edit.vm file and correct some errors, but it’s depends on your implementation.

Here is my gmail saadtaryous@gmail.com to discuss it in more detail.

Like Vladimir Rusnak likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

241 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you