Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Display message on Customer portal

Hello Everyone!

I would like everyone's thought on how we can add a display message on the customer portal for a date field.

while creating an issue from customer portal if the reporter is selecting the start date 


Starting Date = today 

message should be displayed to ask the reporter to select a date 7 days after today's date. 

appreciate everyone's thoughts. 

1 comment

@Muhammad Akram Sharifi -

You just need to add the help-text to your Request Type (Request view) for the specific field, so it will display the text underneath the field in the portal form UI.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Like # people like this

@Muhammad Akram Sharifi 

Additionally you could create an automation which forwards the date to 7 days after today, if they haven’t set or set it wrongly. You can inform the user about it with a comment. In this way you have the hint and an enforcement. 

@Muhammad Akram Sharifi -

If my suggestion helped you.  Please click on Accept answer when you have a chance, so others with the similar question that you posted can be benefited as an ask answered.

Best, Joseph.

Like # people like this

Hi  @Joseph Chung Yin 

this was posted on community discussions Please check this question i have recently posted

appreciate your help.

@Muhammad Akram Sharifi - 

Your latest ask submission doesn't seems to relate to this ask of "add a display message on the customer portal for a date field."

Best, Joseph


Log in or Sign up to comment

Atlassian Community Events