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Display message on Customer portal

Hello Everyone!

I would like everyone's thought on how we can add a display message on the customer portal for a date field.

while creating an issue from customer portal if the reporter is selecting the start date 

 

Starting Date = today 

message should be displayed to ask the reporter to select a date 7 days after today's date. 

appreciate everyone's thoughts. 

1 comment

@Muhammad Akram Sharifi -

You just need to add the help-text to your Request Type (Request view) for the specific field, so it will display the text underneath the field in the portal form UI.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Like # people like this

@Muhammad Akram Sharifi 

Additionally you could create an automation which forwards the date to 7 days after today, if they haven’t set or set it wrongly. You can inform the user about it with a comment. In this way you have the hint and an enforcement. 

@Muhammad Akram Sharifi -

If my suggestion helped you.  Please click on Accept answer when you have a chance, so others with the similar question that you posted can be benefited as an ask answered.

Best, Joseph.

Like # people like this

Hi  @Joseph Chung Yin 

this was posted on community discussions Please check this question i have recently posted https://community.atlassian.com/t5/Jira-questions/how-to-get-the-value-of-date-field-using-smart-values/qaq-p/2104245

appreciate your help.

@Muhammad Akram Sharifi - 

Your latest ask submission doesn't seems to relate to this ask of "add a display message on the customer portal for a date field."

Best, Joseph

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