Display message on Customer portal

Muhammad Akram Sharifi August 5, 2022

Hello Everyone!

I would like everyone's thought on how we can add a display message on the customer portal for a date field.

while creating an issue from customer portal if the reporter is selecting the start date 

 

Starting Date = today 

message should be displayed to ask the reporter to select a date 7 days after today's date. 

appreciate everyone's thoughts. 

1 comment

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 5, 2022

@Muhammad Akram Sharifi -

You just need to add the help-text to your Request Type (Request view) for the specific field, so it will display the text underneath the field in the portal form UI.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Like # people like this
Frederic Wolf August 10, 2022

@Muhammad Akram Sharifi 

Additionally you could create an automation which forwards the date to 7 days after today, if they haven’t set or set it wrongly. You can inform the user about it with a comment. In this way you have the hint and an enforcement. 

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2022

@Muhammad Akram Sharifi -

If my suggestion helped you.  Please click on Accept answer when you have a chance, so others with the similar question that you posted can be benefited as an ask answered.

Best, Joseph.

Like # people like this
Muhammad Akram Sharifi August 10, 2022

Hi  @Joseph Chung Yin 

this was posted on community discussions Please check this question i have recently posted https://community.atlassian.com/t5/Jira-questions/how-to-get-the-value-of-date-field-using-smart-values/qaq-p/2104245

appreciate your help.

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2022

@Muhammad Akram Sharifi - 

Your latest ask submission doesn't seems to relate to this ask of "add a display message on the customer portal for a date field."

Best, Joseph

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events