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Display in the 'Type' combo cannot be fully appreciated.

antonio.franco December 30, 2020

Good day, dear,

I tell you that I am faced with a challenge regarding the creation of a ticket within the system. In the visualization in the combo 'Type' you cannot see the complete information.

This generates a difficulty and delay when making a simple request in the portal.

 

Visualizacion 1.pngVisualizacion 2.png

 

I am grateful in advance.

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 30, 2020

Hi @antonio.franco , i am unable to follow the issue you are experiencing. I think you are having an issue with the limitation on the size provided for the Type field in the Portal. Unfortunately that cannot be changed for select field. I would consider shortening the values so that the are readable within the space. 

antonio.franco December 30, 2020

Hi Jack! Thank you very much for your prompt response. We will evaluate a method that will help the analyst in his work.

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