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Display assets assign to the user on customer portal

Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2023

Hi

 

Is there any way to display on customer portal in JSM all assigned assets from Insight to the user?
I want to create the page where every user in org will be able to check what assets are assigned him/her. 

2 answers

1 accepted

1 vote
Answer accepted
Christopher Skoropada _Appsvio_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 7, 2023

Hi @Sebastian Krzewiński 

We are working on showing linked assets to customers on the portal. It will be part of this app. Do you have any other requirements except listing the assets?

Pozdrowienia! 

Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 8, 2023

Hi @Christopher Skoropada _Appsvio_ 

Listing assets on customer portal is only requirement that I have right now.

Kate Pawlak _Appsvio_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2023
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2023

I know! Chris told me :D

Like Kate Pawlak _Appsvio_ likes this
3 votes
Esteban Diaz
Rising Star
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August 7, 2023

Hi @Sebastian Krzewiński

I guess is not possible, but maybe you can create a new Request Type in your portal so users can check what assets they have assigned.

And maybe once the ticket is created, using an automation you can send an email with the detailed list of assigned assets to the reporter and finally close the ticket automatically too. 

Does this make sense?

Cheers, 

Esteban Diaz

Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2023

I like really that idea! It won't be instant but I don't think there is a better solution that's easy to set up.

I was thinking about Confluence but there is no Assets macro for Cloud yet.

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