Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Disable the Organization name in the Service Desk Portal profile section

Hi,

We are currently using the Jira Service Desk portal, we are adding users to the Organization section so users can able to view each other tickets, so far this is good, but users are confusing with the organization option, so how can I disable the organization name from the user profile, I do not want to delete the Organization, but I just wanna disable the option from the portal, please find the screenshot.

Org.PNG

 

Thank you.

1 answer

0 votes

Hi @Murugan Mittapalli ,

Thanks so much for your question.

Unfortunately, JSM DC does not allow to hide or show specific organizations from the user profile menu. If you want, you can raise this as a feature request on https://jira.atlassian.com/ and vote on it to help our Project Managers to understand the demand.

Thank you,

Artem
Jira Service Management

P.S.: if this answer is correct, please select the ‘accept answer’ button

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Security Advisory for Jira Service Management

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link.  We've seen a number of questions already asking for...

225 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you