Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Disable share option

Gui Ávila October 18, 2020

Is there a way to disable the "share" option, so customers can't share an issue with other customers? I went to project settings >> customer permissions, but there is no option there.

Thanks.

1 answer

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2020

If you have the first option ticked under project settings > customer permissions > who can customers share with AND you do not use organizations then there will be no sharing.

Gui Ávila October 19, 2020

Yes, but the option is still there. Users won't understand the funcionality, that's why I wanted to disable (not show that option)...

So there is no option for that, right?

Thanks, @Jack Brickey 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 19, 2020

I just did a quick test and I don’t see the Share button. Have you tried this and are seeing it?

Gui Ávila October 20, 2020

Sorry Jack. There is no share button indeed. There's only a  "shared with".

Thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events