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Disable create ticket buttom of the top of the menu

Carlos Ramirez March 16, 2021

On service desk management, there is a bottom to create an issue on the top of the menu,

as I show in the image.

I would like that this bottom can be diseable, because, the users can create tickets from here, and they have other options to create the ticket if I compare it to the option of "reaise a request"

image create.png

1 answer

1 accepted

2 votes
Answer accepted
Clark Everson
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 16, 2021

Hi @Carlos Ramirez 

 

This feature does not exist yet, however, Atlassian is gathering interest on it: https://jira.atlassian.com/browse/JSDCLOUD-4445

 

Best,
Clark

Carlos Ramirez March 16, 2021

Thank you very much Clark for your quickly answer.

It's so bad, that can hide this option.

Regards.

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