@Midnite8 there is nothing you can do with out an app from the Atlassian marketplace. The customer has some control to change what they receive. Additional information can be found here: https://confluence.atlassian.com/servicemanagementserver/managing-service-project-notifications-939926348.html
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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