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Different display when searching via the search field in the customer portal

For example, if I enter the three letters "With", I see articles from the knowledge base and the option to make a request.

If I expand the word "Mit" with another letter, as in my example "Mita", only the suggested articles will be displayed.

Why is it different? Is this a bug?

2021-01-20_112933.png2021-01-20_112918.png

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