So, I am a bit out of date on versions, but we are running JSD 4.3.2 / JS 8.3.2
I have support staff added to jira-servicedesk-users application access.
I have developers added to jira-software-users application access.
jira-servicedesk-users is set to the Service Desk Team role in my JSD project
jira-software-users is set to the Developers role in my JSD project
Developers role has been given the following permissions:
Unfortunately, when a developer tries to access any ticket in my jsd project, they are presented with
"Snap you cant view this page"
"You need to be a Service Desk Agent to access this page"
I am not quite sure where my permissions are wrong. Any help greatfully appreciated
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