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Description is duplicated when ticket is created by mail.

Dom
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March 7, 2024

Hello, I have quite an issue. One project have problem to correctly create the ticket based on the email. Its duplicate the description and I dont know why.

Original email:
2024-03-07_14h50_47.png

 

But The ticket is created like this special automation nothings and in other projects I don't have problem withe ticket created by email at all:

2024-03-07_14h53_05.png

Thanks
Best Regards
Dom

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