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Depersonalized Customer Notifications

Marius van der Valk
Marius van der Valk December 4, 2020

When using customer notifications, it is sent on behalf of the user working on an incident or other type of issue. Could this be change to always the same impersonal user, like the project name?

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Daniel Ebers
Daniel Ebers
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December 7, 2020

Hi Marius,

there is a Suggestion open with Atlassian to achieve exactly this:
https://jira.atlassian.com/browse/JSDCLOUD-702

Please leave a vote ("Vote for this issue") there to signalize this is also of importance to you.

Cheers,
Daniel

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