Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Delete Obligatory field in my project

Hello, 
I need to desactivate a field in my project. I'm not able to complete the field when I try to open a new story or bug, and also this mandatory field is not allowing me to create any kind of ticket.
Please help!

Captura de Pantalla 2021-06-02 a la(s) 10.39.53.pngCaptura de Pantalla 2021-06-02 a la(s) 10.40.19.png

1 answer

0 votes
Jack Community Leader Jun 02, 2021

You need to remove the field from the Create screen. Go to the admin area > issues > screens, and find the screen and remove the field as mandatory. You can also go to project settings screen schemes and find it that way as well. L

Thanks for the answer. But if I putted as not mandatory, this would affect my project? Or every project? Because should be mandatory in others projects
Thanks in advance

Jack Community Leader Jun 02, 2021

Then you need to create a new scheme altogether and dedicate that to your project. If you an admin you can copy the current scheme give it a different name and then associate that scheme to your project

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

321 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you