Delete Categories in Work Management

Ryan Hinz April 1, 2024

I do not see a way for Categories to be fully deleted from Jira.  I deleted some from my Work Management project, but they still show up when I group by Categories.

Can I or Atlassian remove the unused categories on the backend?

3 answers

3 votes
Stephen Wright _Elabor8_
Community Leader
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April 1, 2024

Hi @Ryan Hinz 

I've seen other mentions of similar issues over the past few days for categories.

I would report this to Atlassian Support as a potential bug - you can do so from here: https://support.atlassian.com/contact/#

Ste

 

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 2, 2024

Hi @Ryan Hinz

This has been reported also by others - see e.g. this thread - so it indeed seems like a recent change. You may want to reach out to Atlassian Support about it.

Best,

Hannes

0 votes
Perisic Nikola
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April 1, 2024

Hello @Ryan Hinz 

This sounds more like a temporary bug. Have you deleted your cache and also tried using the another browser?

Ryan Hinz April 1, 2024

Thanks. I tried a different browser I never use and I still see the deleted categories when I group by in list view.  I do not see them on the drop down list when I select categories. I hope it is a bug that Atlassian will fix soon.

Perisic Nikola
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April 1, 2024

When something like that is happening and the expected behaviour is for the categories to be deleted right away, and they do still appear, this clearly indicates that this is a bug.

As @Stephen Wright _Elabor8_ , you'd need to raise a ticket for Atlassian to ask for more information.

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