Default statuses for each of the Project Template of Jira Service Desk

[v.shyamram75]

Hi,
the Service Desk Project Type has 3 Templates - Basic, IT Service Desk and Customer Service.

Could you please help me for - the default statuses each of these Project Template offers.

Kind regards

Shyam

[v.shyamram75 · Accepted solution]

Ok Greg. Kind Regards Shyam.

[Greg Tucker]

This request is kind of non-trivial. I am using the IT Service Desk template, which has multiple issue types (Incident, Change, Service Request, Problem, etc.), and each has its own statuses. Here is an example from the Change issue type.