Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,766
Community Members
 
Community Events
165
Community Groups

Dears, Please need your support as i am new to JSM. I need to customize the service request page fo

Dears, Please need your support as i am new to JSM. I need to customize the service request page for P i need to rename Priority and for T i need to rename TYPE.

Thanks

2 answers

1 vote

Welcome to the Atlassian Community!

Type only appears as "T" in a couple of places where the full name would just waste space on screen.

You can translate priority if you want, but I'd question why you want to, it's completely clear on what it is for.  If you want to use something else, your best option is to create a custom field with your chosen name and drop priority off the screens by hiding it in the field configurations.

Thanks for reply..

Its a customer requirement they are saying to rename it

 

Regards,

mir 

1 vote
Jack Brickey Community Leader May 08, 2022

You cannot configure the heading.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

218 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you