Dears, Please need your support as i am new to JSM. I need to customize the service request page fo

Mirmasoodali May 8, 2022

Dears, Please need your support as i am new to JSM. I need to customize the service request page for P i need to rename Priority and for T i need to rename TYPE.

Thanks

2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2022

Welcome to the Atlassian Community!

Type only appears as "T" in a couple of places where the full name would just waste space on screen.

You can translate priority if you want, but I'd question why you want to, it's completely clear on what it is for.  If you want to use something else, your best option is to create a custom field with your chosen name and drop priority off the screens by hiding it in the field configurations.

Mirmasoodali May 10, 2022

Thanks for reply..

Its a customer requirement they are saying to rename it

 

Regards,

mir 

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2022

You cannot configure the heading.

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