Customization of screens for password change in Self portal in JSM

Martina Hurtečáková
Contributor
July 29, 2024

Hello, 

we´d like to customize some steps in self portal when customer wants to adjust/reset his/her password. Please look at the 3 wished changes and let me know if and how is that possible. Thanks a lot!

1. how can the "," after "Hallo!" be removed

comma.png

2. how to change the text marked blue? as it is in German  ,it says: "Set a password to continue." we want to change it into "Set a new password to continue."

adjustment of sentence.png  

3. at the end, after clicking on "confirm or reset" your password, the customer will be routed back to the homepage without any information if the password was or wasn´t change. I´s confusing. We´d like to add either a next pop-up window saying "You have successfully changed your password." or at least display this sentence somewhere (f.e. in the home page..). How can I set it up?

1 answer

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Adolfo Casari
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July 30, 2024

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