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Customised Forms

When we onboard new employees we have a bog standard word document, which contains check boxes against things like products required, shared mailboxes required etc


Am looking to provide these options in the Onboard new employees section and was considering using the Components option to manually list each mailbox, product etc.


However is there a better way of achieving this? So for example a manager completing the onboarding request could select from a drop down menu, which mailbox they need, which product etc

3 answers

1 accepted

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Answer accepted
Olga Videc Community Leader Sep 09, 2021

Hello @Macbooks 

Welcome to the community, you can use a free form app, you add a form to the desired request/s.

BR, Olga

Thank you, and not to sound like a n00b however how does one add a created form to for example the onboarding ticket template?

Actually found this video...


which details adding custom fields, which is what I was looking for

Like Olga Videc likes this

Ok, great :D

If you have any more questions, don't hesitate to ask.

Here is the documentation.

BR, Olga

Like Macbooks likes this
1 vote

Hi @Macbooks, welcome to the Atlassian Community!

This article will be useful for you How to set up Employee Onboarding in Jira Cloud

We've just developed an add-on for a simply create business process template without specific knowledge. You can try it for organizing the onboarding process in your company:
BPM (Business Process Manager)

It allows creating a template with all steps need to finish the process, all steps include the form need to submit, assignee, and project. Once the process starts all issues will create immediately. 

Try it free, and use an existing process template or create your own.


Write me if you have a question. Hope it is useful for you

0 votes
Simon Herd Atlassian Team Jan 12, 2022

An update on ProForma and Forms in Jira Service Management. ProForma was acquired by Atlassian and is now being included as a part of JSM.  You can find it under Project Settings > Forms

The ProForma and ProForma Lite marketplace apps for Cloud have been removed from the marketplace. 

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