I am new to Jira SD, currently using the free demo product, to do a proof of concept to our management that Jira SD will be a suitable replacement for our current system.
But i am struggling to see where you can allocate specific SLAs to a specific customer? can SLAs only be defined against a project?
Also, is the only way to add additional information against a customer, such as telephone number, contact details, general notes about the customer, to create a confluence page for everyone?
This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...
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