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Customer portal visibility

Hi Guys,

I have the following setup on Jira Service Management (Cloud).

  • Projects A, B & C
  • Customer portals A, B & C respective to Project A, B & C

I have added only one customer "joe" to Project A, but joe can view Customer portals A, B & C.  

So how to restrict joe to Customer portals A? Please do let know

1 answer

1 accepted

1 vote
Answer accepted

Go to each project and for each one, go into "customers" under "channels and people".  At the top of the screen, there's a "change permissions" link which will allow you to change who can use the portal

It worked.. Thank you.

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