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Customer portal - Show any status under requests by default

Chris Tuckey March 11, 2021

Hi guys,

I want to change the customer side requests table to show requests in any status by default rather than showing only open requests.

Customers sometimes need to get resources or refer back to closed cases and for whatever reason sometimes they're stumped when they get to that screen and don't see what they're looking for right away.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2021

yep that would be nice... feel free to vote/watch this - JSDCLOUD-4133

Chris Tuckey March 14, 2021

That's what I was after... Voted & Watching.

Thanks

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