I added images to the ServiceDesk Jira to show my customer. But the customer can't see them in the portal.
What have I done wrong when I added the images to the Jira that means the customer can't see the images ?
Or does ServiceDesk not support images on the portal ?
Is it possible that you added them and they got marked as "Internal". A quick way to get them to show for the customer is Comment (publicly) and there is a little attachments button on the comment, that lets you select the attachments so they will be shared with your customer:
Can you raise a new question and give us some detail. I'm not sure that you are asking the same question as the original question. Also if you indicate cloud, a cloud expert will be happy to help you. I'm more of a server expert.
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