Customer Registration - Customer Portal - By email domain

[Nick Turner]

Hi

We would like to have our Customer portal open to registration but only allow users with specific email address domains to register. Manually adding them is tedious and prone to error.

This seems to be possible in JIRA but not not in Service Management.

Appreciate any help on if this can be done

Thanks

[Dirk Ronsmans · Accepted solution]

Hey @Nick Turner

I'm afraid this won't be possible. You can have users request access/allow sign up with specific domains but that's on the agent side.

For the portal there is currently no way to limit domains on a public portal for JSM.

There is however a suggestion for this so I suggest to vote/watch this one.

https://jira.atlassian.com/browse/JSDCLOUD-868

[Nick Turner]

Thanks Dirk, Appreciate the information