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Dear Community, I have two questions:

1. The customer wants to have a visibility in the portal to the fields which are populated in Jira Service Desk, for example: when the bug is corrected, then fix version field is entered and this is what the customer wants to see. Is it achievable and how?

2. The customer would like to have a possibility to enter a label in the portal, and then search/report for the existing label on the customer portal. I was able to add the label field to the portal and enter it while raising the request, but no ability to search/report it after the creation. It achievable and how?

 

Thanks,

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