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Customer Organization

Sergio Melo
Sergio Melo Dec 01, 2022

Hello guys!

I have to fix a mess with my customer organizations, and I want to create some new ones and delete the other obsolete ones. 

What happens with the older issues with deleted organization, and what is the impact? I want to review this before starting this activity.

Thanks a lot!

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Dave Mathijs
Dave Mathijs Community Leader Dec 01, 2022

Hi @Sergio Melo , issues which are shared with the organization will no longer be shared when the organization is deleted, the issues themselves won't be deleted.

They will be shared with the new organization if you add the new one to the existing issue (manually or via bulk operation).

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Sergio Melo
Sergio Melo Dec 01, 2022

Thank you very much for your fast response @Dave Mathijs 

This was precisely my fear, there are a large number of issues to be updated.

In this way, how can I set as a default option that every new issue created is automatically shared with the reporter organization?

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