Hello,
I recently started a JIRA project for my one-man-band operation in a data/software role at my company and a customer service project all on the free (cloud?) edition.
I will probably have less than 10 contributors overall, but more viewers who will need to be able to at least see progress on different tickets. Preferably this would be from a centralized board.
I have set both up, have a considerable timeline of architecture building tasks/issues in my central software project, and configured a few custom forms for issue submission from the customer service project.
A team member had (what i thought was) a simple request, to have a central board that I could pull issues from either project to with the aim of providing customer visibility.
I have spent a week going through forums, articles and how-tos looking for an answer but have not found one explicitly that explains the difficulties I'm having in getting a customer (non-project member) either access to the whole customer service portal, or to a specific shared board.
Is this possible in the Free Edition? How/where would these permission/access settings be?
Thank you,
Cullen