Custom issue FIeld on the Form Feature

[Hannes Vorholz]

Hello together, 

i have 2 Custom Issue Field linked to an Insight Object.

The custom Field works fine within the issue screen for my requests.

Now i want my Uses to use the new Form Feature for better exerience.

Therefore i wanted to use a dropdown to select the right insight object, just as described in 

Link a form field to a Jira field | Jira Service Management Cloud | Atlassian Support

but there ist none of our custom fields availabe  in the options dropdown of the form field editor.

There is also no note the this is not working yet with custom issue field, isn't it ?

[Joseph Chung Yin]

@Hannes Vorholz -

Personally, I have not linked a Insight sourced custom field with Form setup yet.  However here are a few references for you to use regarding to your ask possibly..

https://docs.thinktilt.com/proforma/Linking-ProForma-Fields-to-Jira-Fields.1574273169.html  (There is a section on possible workaround when you don't see the Jira field to link in your form builder)

https://support.atlassian.com/jira-work-management/docs/manage-your-form-fields/ (This page give you all supported fields types)

Lastly, I would recommend that you should contact Atlassian Support (https://support.atlassian.com) for additional assistance.  I would love to hear on what they have to say about Form/Jira custom fields sourced from Insight question.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.