Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Custom field - repopulate Edited


I have a custom drop-down field that is initialized with a list.

Now, I want to reinitialize the list but the moment I do it deletes the reference with the existing one 

Is there a way to reinitialize the list without losing reference to existing issues?


For e.g. Dropdown list Select Movies

Movie list

- Soul

- Wonder women

- Love


Now these are linked to issues ....

The moment I reinitialize the list it deletes the references with existing issues. I want to these to remain as is and populate the new ones....


Thanks for the help

1 answer

1 accepted

0 votes
Answer accepted
Jack Community Leader Jan 21, 2021

a bit confused. so you have a customer select field that has values say: A, B, C and you wish to edit this list. Do you want to amend the list to be: A, B, C, D, E, F or do you want to rename the existing values: D, E, F. Or am I missing your point altogether?

Thanks @Jack 


I wish to delete the existing list i.e. Delete A, B and C

And reinitialize with X, Y and Z


But my issues that are mapped with A, B and C. I want them to remain as is...

As of now, if I delete the list, my issues that are mapped with this list gets blank.



For e.g. 

Issue id - 123

Field Movie has value "Soul"



If I delete all the values in list, corresponding mapping value for Movie turns blank.


Let me know if this is not clear, I will try to put a excel and explain

Jack Community Leader Jan 21, 2021

I think you are looking for the Disable option NOT Delete.

When you make changes to the available select list it will in fact impact what is there...

  • if you delete a value then any existing issue w/ that value will be cleared
  • if you rename a value then any existing issue w/ that value will change to the new name

If you wish to retain the old values you should use the "Disable" option when editing the contexts and default area. This will 'hide' the disabled option from the drop down but retain them on all old issues. 

Like # people like this

Can I get the dropdown list via API and disable it? *I have a big list :(

In the list of API's I don't see anything specific to Custom fields

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

209 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you