Hi,
We want to add a field in JIRA when we input our time regarding a service request.
The field is for the initial referral that our N1 agent does. We want the time in those tickets to be tag as «Referral» while still being link to the ticket for statistics.
The linked app is TEMPO, but the field is needed in Jira directly when we input our time work on a ticket. The best would be a field check box on the screen that we can use, instead of a description that can get messy and take more time.
Thank you!
