I created a custom field named "Escalated To:" and assigned it to the necessary schemes. Now, how can create a list for each user that these tickets will appear? Or how to I add a function to this custom field?
Thank you in advance.
I am not sure what you mean by "create a list for each user that these tickets will appear"
If you mean you want a person to get a list of the issues in which they are named in this field, a filter of "Escalated to = <user>" or even "Escalated to = currentUser()" will do that.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events