Q1: How can I create a rule(s) to provide alert notifications in Jira Cloud for tickets that hit 15 days, 30 days, and 45 days from create date. I've tried a few queries and I'm not getting the correct data back.
Q2: And when we create a new custom rule is it possible to trigger the rule to run against the existing tickets in our queues?
1) you can use a such query for tickets that hit 15 days, 30 days, and 45 days from create date
created < "-15d"
created < "-30d"
created < "-45d"
2) depends on what you've set as a trigger for a custom rule.
for example: if you've set "Time in status > 10d" it will run against all existing tickets
But some rules trigger on event only, for example on a comment, or on a ticket transition. In this case rule will be valid for them, but will wait for a trigger.
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