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Creating Different SLA per Organization in the same project

Hello Team...is it possible setup different SLA per origination in the same project?

For example Org1 has Critical (8 hours SLA), Major (24 hours SLA) and Low (72 hours

Org2 has Critical (24 hours), Major (72 hours) and Low ( 120 hours)

thank you for your help in advanced

1 answer

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Answer accepted
Fabian Lim Community Leader Aug 03, 2022

Hi @Rob

As long as you can query the org via jql you should be good. 

Regards 

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