Dear Team,
I have set up follow this topic but it's fail when I set up, please help me take a look on my photo and get back to me to resolve this problem. Thank you so much
Hi Paris,
welcome to the Atlassian Community!
Although the info was missing what is failing exactly the photo does not look very familiar - assuming you are adding an email account for the use with Jira Service Management.
Please compare with the guide on:
https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/
First start with the documentation here:
https://support.atlassian.com/jira-service-management-cloud/docs/how-do-customers-send-requests-by-email/
Cheers,
Daniel
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