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Create automatic incident by incoming webhook

Hello, I want to create an automatic incident or an automatic mail from incoming webhook but y do not how to manage the aditional information.

When I add some info to the POST body the webhook can't access to this or I'm setting it wrong

I want to create a or an incident or a mail with dynamic title(summary) and description, but the info does not appear.


this is the mail setting:


this is the POST body:


and this is the mail that I recive:


the email is supposed to say "Hi John Smith message to recive..."

1 answer

1 accepted

0 votes
Answer accepted
Eric Atlassian Team Jul 23, 2021

Hi @Jorge V 


Would you mind trying if  {{}} works?



Hi Eric, thanks for the answer. Yeah I've tried but it doesn't works

Forget it, I misspelled "webhook"


Thank you very much

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