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Create a parent and child hierarchy...?

Stefan Schumacher June 14, 2022

Hi community,

I am playing around with CSV imports in Jira Insight, and I stumbled over the following document that describes configuring a parent / child hierarchy when importing:

https://support.atlassian.com/jira-service-management-cloud/docs/import-into-an-inherited-structure/

however, the button described in Step 6 "A button to Create child mapping will appear under the attributes mapping. Select this and enter the following information:"

does not appear. Am I missing something, or is the document a little outdated?

Regards,

Stefan

1 answer

0 votes
Mark Dockham July 13, 2022

Stefan, if you're still working on this the youtube below is an example of a single child import. 

 

https://www.youtube.com/watch?v=XKqdmKu_rKc

 

M

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