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Create JSM request based on a survey/poll

Chad Cooper
Chad Cooper Jun 14, 2021

I have a requirement to deploy multi-factor authentication to all remote users for VPN.

A request type and automation rules are configured at the portal.

A large percentage of users are returning to work and I would like to send a poll/survey to verify who would need remote access going forward. 

  • Could the questionnaire be sent from JSM?  
  • Simple click yes or no collected
  • Could a yes click generate a request

 

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Brant Schroeder
Brant Schroeder Community Leader Jun 17, 2021

@Chad Cooper You would not be able to send it via JSM but you could create your own web page that then feeds JSM through the API.  https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/

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