Create JIRA Request using WhatsApp

[Ankit Sharma]

Use JIRA Mobile Application OR use whatsapp to create ticket in JIRA > All customer have direct portal access(open access) using whatsapp > user will scan QR code to fill JIRA field or to share comment on ticket > Is this can be archived using JIRA? 

[Pavel Junek]

What exactly is to be archived with WhatsApp? I don't really understand the question.

[Ankit Sharma]

Actually, looking for solution to achieve following;

By using JIRA application, Is it possible for customer to access JIRA service project and can fill ticket fields by external QR code? 

1) If they see any risks sharing our JIRA account with a different company, that only gets       JIRA agent access to its own portal with its own user account within our environment?

2) If JIRA allows a user to scan QR codes in the JIRA form?

3) If JIRA has a possibility to look for GPS coordinates?

Let me know if you have any questions.

Thanks,

Ankit

[Pavel Junek]

Hi Ankit,

Unfortunately Jira cannot read QA codes and Addons for this feature is missing to Atlassian Marketplace.

Ad 3) GeoData for Jira  addon is available only for Jira Data Center edition, not for Cloud.

Pavel

[Ankit Sharma]

Hi Pavel,

Thanks for the update.

Regards,

Ankit

[Ankit Sharma]

Hi Pavel,

What is your opinion on this?

• any risks sharing our JIRA account with a different company, that only gets JIRA agent access to its own portal with its own user account within our environment?

Kindly, share your input on this.

Thanks,

Ankit