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Create JIRA Request using WhatsApp

Use JIRA Mobile Application OR use whatsapp to create ticket in JIRA > All customer have direct portal access(open access) using whatsapp > user will scan QR code to fill JIRA field or to share comment on ticket > Is this can be archived using JIRA? 

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Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 08, 2023

What exactly is to be archived with WhatsApp? I don't really understand the question.

Actually, looking for solution to achieve following;

By using JIRA application, Is it possible for customer to access JIRA service project and can fill ticket fields by external QR code? 

1) If they see any risks sharing our JIRA account with a different company, that only gets       JIRA agent access to its own portal with its own user account within our environment?
2) If JIRA allows a user to scan QR codes in the JIRA form?
3) If JIRA has a possibility to look for GPS coordinates?
Let me know if you have any questions.
Thanks,
Ankit
Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 29, 2023

Hi Ankit,

Unfortunately Jira cannot read QA codes and Addons for this feature is missing to Atlassian Marketplace.

Ad 3) GeoData for Jira  addon is available only for Jira Data Center edition, not for Cloud.

Pavel

Hi Pavel,

Thanks for the update.

Regards,

Ankit

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