You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi.
In Jira, we use Epic Links on tasks mainly for billing purposes. We have just started using JSM and are creating support projects for the clients we have.. but I can’t find anywhere to create Epic Links in the JSM project. I know that I can set Epic Links in JSM from other projects in Jira, but we want to do anything through JSM.
Does anyone have a solution/workaround on this?
You will need to add Epic issue type in your JSM project
https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/
Add "Epic Name" field in the screens related, as its mandatory.
It will permit to add other default issue types as in Jira Software Projects.
I hope this helps you!
Thanks, @Patricia Francezi !! But when we choose the epic link on an issue the title of the epic doesn’t show, only "CODE-1".. Do you know how to fix this?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Using a JSM project I was able to follow the steps Patricia listed (thanks a lot for the input, Patricia!) - however, in JSM I could without hassle insert an existing Epic Link (link to DEV-81 in my instance actually).
Is the user trying to link to the Epic in the destination projects having Browse Permissions and (if I recall correctly) also have Edit permissions to the Epic in question (here it would be DEV-81)?
Could you please probably also share a screenshot?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I guess that is not enough adding the epic name field. May be inserting Epic Link field as @Daniel Ebers did, would solve your problem @Marius Larsen
The epic name field is mandatory when creating a epic, but the search for a existent one can be done by Epic Link field.
Try this.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.