Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create Epic Links in JSM


In Jira, we use Epic Links on tasks mainly for billing purposes. We have just started using JSM and are creating support projects for the clients we have.. but I can’t find anywhere to create Epic Links in the JSM project. I know that I can set Epic Links in JSM from other projects in Jira, but we want to do anything through JSM.

Does anyone have a solution/workaround on this?

1 answer

HI @Marius Larsen 

You will need to add Epic issue type in your JSM project

Add "Epic Name" field in the screens related, as its mandatory. 

It will permit to add other default issue types as in Jira Software Projects. 


I hope this helps you!

Thanks, @Patricia Francezi -iDev- !! But when we choose the epic link on an issue the title of the epic doesn’t show, only "CODE-1".. Do you know how to fix this? 

Daniel Ebers Community Leader Jul 11, 2021

Using a JSM project I was able to follow the steps Patricia listed (thanks a lot for the input, Patricia!) - however, in JSM I could without hassle insert an existing Epic Link (link to DEV-81 in my instance actually).


Is the user trying to link to the Epic in the destination projects having Browse Permissions and (if I recall correctly) also have Edit permissions to the Epic in question (here it would be DEV-81)?

Could you please probably also share a screenshot?

I guess that is not enough adding the epic name field. May be inserting Epic Link field as @Daniel Ebers did, would solve your problem @Marius Larsen

The epic name field is mandatory when creating a epic, but the search for a existent one can be done by Epic Link field.

Try this. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

99 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you